Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you sign up for our service. This includes:

• Business Information: When you complete our questionnaire to find a marketing agency, we collect details about your business, such as industry, growth stage, business goals, budget, and specific marketing needs.
• Contact Information: We collect your name and email address to create your account and communicate with you about your matches and our services.
• Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, pages viewed, and the dates/times of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: The primary use of your information is to run our matching algorithm and connect you with up to three curated marketing agencies that fit your needs.
• To Communicate with You: We use your contact information to send you your agency matches, provide updates on our service, and respond to your inquiries.
• For Analytics and Improvement: We analyze usage data to understand how our service is being used, which helps us improve the user experience and our matching technology.

3. Legal Basis for Processing (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have certain data protection rights. Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

• Consent: We process your data based on your explicit consent when you sign up and agree to this policy.
• Legitimate Interests: We may process your data when it is necessary for our legitimate interests, such as for operating and improving our service, provided that your rights and freedoms do not override these interests.

4. Data Storage and Retention

Your personal data is stored on secure servers located in the United States. We use industry-standard security measures to protect your information. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Third-Party Data Sharing

We have a strict policy on data sharing. We only share your information with the following third parties:

• Matched Marketing Agencies: Once our algorithm identifies your top matches, we will share your business information (as provided in the questionnaire) and your contact details with those specific agencies (up to three) so they can contact you with a proposal. We do not sell your information to any other third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use these to enhance your experience, such as remembering your preferences and for analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Your Data Protection Rights

You have the right to access, update, or delete the information we have on you. You can also object to processing, request data portability, and withdraw consent. To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe.

8. Security of Your Data

The security of your data is important to us. We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@matchmyagency.com